Infinite Computer Solutions IT Analyst Jobs 2026 – Hiring Freshers for Service Desk Engineer Role (L1) | Apply Now
Infinite Computer Solutions – IT Analyst / Service Desk Engineer (L1)
Introduction
Are you ready to launch your career in IT support with a global technology company? Infinite Computer Solutions is hiring IT Analysts / Service Desk Engineers (L1) in Noida.
This role offers an incredible opportunity for freshers and early-career professionals to gain hands-on experience in IT service management, access control, and end-user support.
If you have strong communication skills, a passion for technology, and a customer-first mindset, this position is the ideal starting point for your IT career growth.
Job Overview
| Company Name | Infinite Computer Solutions |
|---|---|
| Role | IT Analyst / Service Desk Engineer (L1) |
| Job ID | 42434BR |
| Location | Noida, Uttar Pradesh, India |
| Work Mode | On-site / Hybrid (as per project) |
| Experience Level | 0–2 Years |
| Eligibility | Diploma / B.Tech / BCA / B.Sc (IT, CS, or related fields) |
| Category | IT Support / Service Desk |
| Employment Type | Full-Time |
| Batch | 2023–2025 |
| Application Mode | Online |
| Apply By | Open Now – Apply Early |
About the Company
Infinite Computer Solutions is a leading global provider of technology, consulting, and outsourcing services with a strong focus on digital transformation, cloud computing, IoT, and IT infrastructure management.
With operations in more than 10 countries, Infinite partners with Fortune 500 clients to deliver end-to-end IT solutions that drive innovation and business excellence.
The Service Desk team plays a key role in supporting enterprise-level clients by providing reliable, secure, and efficient IT services — ensuring smooth business operations every day.
Position Overview
As an IT Analyst / Service Desk Engineer (L1), you’ll be part of the frontline technical support team responsible for resolving user issues, managing access, and ensuring uninterrupted IT operations across the organization.
Your primary focus will be handling password resets, access requests, software installations, and providing responsive customer service via email, chat, or ticketing systems.
Key Responsibilities
1. Password & Account Support
Perform password resets for users across multiple enterprise systems.
Assist with account unlocks and verify user identity.
Adhere to security and compliance standards for credential management.
2. Access Management
Process new access requests and manage permission changes.
Create and modify user accounts in Active Directory / Azure AD.
Ensure compliance with organizational approval workflows.
3. Software Installation & Support
Install and configure standard office and business software.
Troubleshoot basic installation or configuration issues.
Coordinate escalations with L2/L3 technical teams when necessary.
4. User Communication & Ticket Handling
Respond to user queries via email, chat, or phone.
Accurately document all issues in the ticketing tool.
Communicate clearly and ensure timely ticket closure within SLAs.
Required Skills
Strong understanding of password reset procedures and user account provisioning.
Familiarity with basic software installations and configurations.
Excellent verbal and written communication skills.
Ability to follow IT service management processes and compliance standards.
Positive, customer-focused attitude with a proactive mindset.
Preferred Skills (Nice to Have)
Hands-on experience with Active Directory / Azure AD.
Familiarity with ticketing tools such as ServiceNow, Freshservice, JIRA, or Zoho Desk.
Basic Windows OS troubleshooting knowledge.
Understanding of ITIL basics or incident management workflows.
Education & Experience
Diploma / Graduate Degree in IT, Computer Science, or related disciplines.
0–2 years of experience in IT support or service desk roles.
Freshers with excellent communication skills are encouraged to apply.
Salary, Compensation & Growth Potential
Infinite offers a competitive salary package with performance-based bonuses.
Employees gain exposure to global IT operations, enterprise tools, and career advancement programs that pave the way for long-term success.
High-performing service desk engineers can grow into roles such as:
IT Support Analyst (L2)
System Administrator
Network Engineer
Service Delivery Coordinator
Benefits & Perks
Competitive salary with annual increments
Hybrid work flexibility
Global exposure and certification support
Career mentoring and continuous learning programs
Inclusive, collaborative work culture
Recommended Certifications for Career Growth
To enhance your employability and technical expertise, consider pursuing:
CompTIA A+ / N+ Certification
Microsoft Certified: Azure Fundamentals (AZ-900)
ITIL Foundation Certification
Google IT Support Professional Certificate
ServiceNow Fundamentals Course
These certifications help you transition into high-paying IT jobs and fast-track your professional growth.
How to Apply
Visit the official Infinite Computer Solutions Careers Portal: www.infinite.com/careers
Search for “IT Analyst / Service Desk Engineer (Job ID: 42434BR)”.
Review the full job description and eligibility.
Click Apply Now and fill in your application form.
Upload your updated resume and relevant documents.
Shortlisted candidates will be contacted for interview rounds.
Apply Now – Infinite is Hiring IT Analysts in Noida!
Why This Job Is Ideal for Freshers
Perfect starting point for IT support and system administration careers.
Gain exposure to enterprise software, IT infrastructure, and global client systems.
Learn from experienced IT professionals in a collaborative environment.
Build communication, troubleshooting, and ticket management skills.
Skills That Increase IT Career Growth
Active Directory Management
Cloud Computing (Azure, AWS)
Networking Fundamentals
ITIL & Incident Management
Scripting (PowerShell, Python Basics)
Investing in these job-oriented skills will accelerate promotions and salary growth.
On-Site vs Hybrid IT Jobs
While on-site roles enhance collaboration and learning speed, hybrid models offer flexibility for focus and productivity. Infinite’s balanced approach helps you thrive both personally and professionally.
Long-Term Career Growth in IT Careers
The IT support domain provides a strong foundation for future specializations such as Cloud Administration, Network Security, or DevOps Engineering. With consistent performance and certifications, you can advance to senior analyst or engineering positions within 3–5 years.
FAQs
Q1. Is the Infinite IT Analyst role open to freshers?
Yes, this role welcomes freshers and early-career professionals.
Q2. What are the work hours?
Standard office hours with rotational shift flexibility based on project needs.
Q3. Is this a technical or non-technical role?
It’s a technical support role focusing on IT operations and end-user support.
Q4. Do I need prior experience?
No. Freshers with good communication and basic IT knowledge can apply.
Q5. What certifications can help me grow faster?
ITIL, CompTIA A+, and Microsoft Azure Fundamentals.
Q6. Does Infinite provide training?
Yes, new hires undergo structured onboarding and mentorship programs.
Q7. Where is this role based?
The position is based in Noida, Uttar Pradesh, with possible hybrid work arrangements.
Conclusion
The Infinite Computer Solutions IT Analyst (Service Desk Engineer – L1) position is a fantastic opportunity for fresh graduates and early IT professionals to begin their careers in a global, tech-driven environment.
With hands-on exposure to enterprise IT systems, incident management, and access provisioning, this role sets the foundation for a successful career in information technology.
Apply now – Infinite Computer Solutions is hiring in Noida!