CGI Hiring Freshers 2026 | Service Desk L1 Support Jobs for Graduates
CGI Hiring Freshers | Service Desk L1 Support – Associate Systems Engineer
Introduction
CGI is hiring fresh graduates for the position of Service Desk L1 Support – Associate Systems Engineer. This is an excellent opportunity for candidates interested in IT Infrastructure, Help Desk Support, Incident Management, Technical Support, Cloud Infrastructure, and IT Operations. Freshers looking to begin their careers with one of the world’s largest IT and business consulting services firms are encouraged to apply.
CGI Hiring Freshers – Service Desk L1 Support – Associate Systems Engineer
| Details | Information |
|---|---|
| Company Name | CGI |
| Job Role | Service Desk L1 Support – Associate Systems Engineer |
| Qualification | Bachelor’s Degree |
| Eligible Batch | 2024 / 2025 / 2026 |
| Salary | As Per Industry Standards |
Position Description
- Job Title: Service Desk Analyst
- Position: Associate Systems Engineer
- Experience: 0 years
- Category: IT Infrastructure
- Main Location: Chennai / Bangalore
- Position ID: J0626-0315
- Employment Type: Full Time
Technical Skills
- Basic understanding of computer networks, operating systems (Windows, Linux), and virtualization technologies.
- Problem-solving skills: Strong analytical skills with a passion for troubleshooting and resolving technical issues.
- Communication Skills: Good verbal and written communication skills to collaborate effectively with team members and stakeholders.
- Team Player: Ability to work as part of a team, share knowledge, and support others.
- Enthusiasm to Learn: A strong desire to grow professionally and stay up to date with the latest industry trends and technologies.
- Must be flexible to work in client’s time zones.
Required Skills
- Communication.
- Help Desk/IT Services.
- Incident Response.
- Service Desk.
- Telephony.
Roles & Responsibilities
- Provide Service Desk and IT Support assistance.
- Handle incident response activities and issue resolution.
- Support users with technical troubleshooting and problem resolution.
- Work with Windows, Linux, and virtualization technologies.
- Collaborate with team members and stakeholders.
- Support IT Infrastructure operations.
- Maintain service quality and customer satisfaction.
- Work according to client time zone requirements.
What You Can Expect From CGI
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging.
You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That’s why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last.
You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Eligibility
- Bachelor’s Degree.
- 0 years of experience.
- Basic understanding of computer networks and operating systems.
- Strong communication and problem-solving skills.
Frequently Asked Questions (FAQs)
1. What is the role offered by CGI?
CGI is hiring for the Service Desk L1 Support – Associate Systems Engineer position.
2. Is this role suitable for freshers?
Yes, this role is specifically open for candidates with 0 years of experience.
3. What technical knowledge is required?
Basic understanding of computer networks, Windows, Linux, virtualization technologies, and troubleshooting skills.
4. What are the key skills required?
Communication, Help Desk Support, Incident Response, Service Desk Operations, and Telephony.
5. What is the salary offered?
The salary is As Per Industry Standards.
6. Is flexibility in work timing required?
Yes, candidates must be flexible to work in client time zones.